Frequently Asked Questions

FAQ

Where are you based in?

We are a Sri Lankan based tea export company.

How many years of experience do you have?

We have 32 years of experience in tea in more than 55 country

How many brands do you have?

Qualitea, Shere Tea and Genex

Do you pack private labels?

Yes

Do you supply tea in bulk?

Yes

How can I be a distributor of Qualitea Ceylon?

Please email us on marketing@qualiteaceylon.lk

How long do you take to reply to a price quotation?

Within two hours

Do you have a product catalog?

Yes

Do you help to launch the product?

Yes we do. We implement the most suitable marketing strategy to different markets at the correct time.

What is the production lead time?

30-35 days for branded tea and 20 days for a bulk tea order.

Do you offer CIF prices?

Yes

How long will it take to reach the order?

It will depends on each destination.

Can you include the customer info with the required language?

Yes we can.

Do you have a Minimum order quantity?

Yes, 5000 packs each for branded tea and for bulk tea and private label it would be a 1x20ft container.

Do you send tea samples?

Yes we do. Upon price confirmation.

Do you supply Instant Tea?

Yes we supply INSTANT TEA, also known as Hot Water Soluble Tea Extract. These Instant Teas come in different varieties and there is a good demand in the market due to the cost-effectiveness and easy use.

Do you pack Tea for other brands?

We do everything up to the final packaging, for Private Label Teas (Your label). The packaging options of Boxes, Bags, Pouches, Tins and Jar are available. Also special packaging requirement will be considered as well.